Can I get a refund for my Waste Management stickers?

After Friday, July 29, Groot will no longer honor Waste Management stickers. Beginning July 31 residents must use Groot stickers if they wish to dispose bulk items or yard waste along with their regular toters.

Residents get a refund for unused stickers BEFORE July 29 at City of Batavia Utility Billing Department at City Hall, 100 N. Island Ave.

After  Friday, July 29,  2023 Waste Management stickers use and refunds will end.

Groot stickers are $3 each and may be purchased at:

  • City Hall – 100 N Island Avenue, Batavia
  • Jewel – 652 Kirk Road, St Charles
  • Jewel – 119 S Randall Road, Batavia
  • Jewel – 1157 Eola Road, Aurora
  • Meijer – 855 S Randall Road, St Charles
  • Menard’s – 300 N Randall, Batavia

Show All Answers

1. Can I get a refund for my Waste Management stickers?
2. How do I contact Groot?
3. When will new carts be delivered?
4. How should I pay for my final Waste Management bill? Will I get a refund for overpayments?
5. What happens to my old carts?
6. How do I dispose of yard waste?
7. Will my collection day change?
8. May I choose a different waste collection service for my home?
9. Who collects my waste collection bill?
10. What are the costs to single-family residents for waste hauling and recycling?
11. Do I have to rent a refuse cart?
12. I already have a toter. Will I need to get a new one?
13. Will I get a new recycling cart as well?
14. Is there a cost to change my cart size?
15. May I suspend payment for waste collection services if I’m out of town for an extended period?
16. How can I dispose of extra waste and/or large items that don’t fit in my toter?
17. When will the new changes take effect and how long is the contract?
18. What do I need to do to receive the standard refuse cart?
19. Is there a senior rate?
20. What if I want a smaller or larger refuse cart -- 95 or 35 gallon?
21. How did the City of Batavia arrive at a new contract with Groot Industries?